I.11 Practice Review Internal Audit Client Survey (example)

Practice Review/Internal Audit Project Name (#)

Please rate the practice review/internal audit activity in the following areas. A rating covering work performed over the prior XX months is requested. Please check only one number per response.

Evaluation Criteria

Very Good

4

Good

3

Fair

2

Poor

1

N/A

Professional Proficiency

1. Technical proficiency of auditors

2. Professionalism of auditors

3. Auditor knowledge of your activity/risks/success factors

4. Quality of relationship and rapport between internal auditors and your employees

Scope of Work

5. Selection of important operation areas for review/audit

6. Pre‑audit notification to you of review/audit purpose, objectives, and scope

7. Consideration of your suggestions for scope areas

Performance of Review/Audit Work

8. Seeking your input on emerging issues during reviews/audits

9. Duration of practice reviews/internal audits

10. Timeliness of reports

11. Accuracy of findings

12. Value of recommendations

13. Clarity of written reports

14. Usefulness of internal audits in improving risk management, operations, and control

  1. What are the greatest strengths of the internal audit department?

  2. Do you have any suggestions about how the work of the internal audit department could be improved?

  3. Additional comments.

Last modified:
2019-03-07